Terms & Conditions
The Agreement
The coaching agreement is entered into between Tania Huddart and the client. The arrangement will begin on a set date and will continue on a monthly basis for a specified number of months or until such time as the client terminates my services. A reminder email will be sent 48 hours before any scheduled session. The next month’s session will be scheduled during the current coaching session.
Fees
The fee for the coaching sessions will be charged on a monthly basis in advance of that month’s session on a recurring billing cycle. The fee is payable by credit card, online banking or Stripe services.
Cancellation Policy
Clients maintain the right to cancel payment at any time in advance of the billing date for the next month’s session. Cancellation must be done in writing by email to the following address: heartsandbonespilates@gmail.com and the email must be received before the new billing cycle or you will be charged for that month’s coaching session(s).
If you need to cancel an appointment, please notify our office at least 24 hours in advance of the appointment date to reschedule that month’s session.
Services
The client will be provided with monthly business coaching services via telephone unless otherwise specified by the coach. I will call you at the agreed-upon time to begin the call. If you do not answer, you are allowed one call back five minutes after the scheduled time or the appointment will be cancelled.
The purpose of the business coaching sessions is to provide the client with information based on their defined goals and the years of experience of the coach in various areas of the business arena. This service includes but is not limited to: brainstorming techniques, identifying action plans, follow-up procedures to maintain client motivation, educating the client as well as asking and answering questions.
Termination
Termination of this agreement may occur at the discretion of the coach when an impasse is reached with the client. As long as the client adheres to the Coaching Success Guidelines and the coach adheres to professional practices and standards, the relationship will continue. The goal is to better your business so all efforts will be made towards that end.
Examples of terminable offenses:
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Lack of payment
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Lack of adherence to Coaching Success Guidelines
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Indifference on the part of the client to prescribed session action items
Confidentiality
Anything that is said or revealed in the sessions between coach and client is privileged information and will not be disclosed to any outside party. The exception is if the information revealed includes disclosure of illegal, unethical or criminal activities.
The methods employed by Tania Huddart do not guarantee results. They are guidelines that the client must follow through on to see any type of change. The client agrees, therefore, to hold the coach free of any liability and responsibility for adverse reactions due to advice given in the coaching sessions.